Warranty

Full Size Safes
All full size safes made by Granite Security Products, Inc. (GSP) come with a limited lifetime warranty, beginning on the purchase date, against defects in materials and workmanship as well as damage from a burglary attack or fire. The mechanical or electronic lock is warranted against defects in materials and workmanship for a period of one year from the purchase date.

This non-transferable warranty applies to the original owner only, and warranty registration is required to obtain service.

This warranty also provides a free replacement safe if the safe is damaged in a burglary attack or fire. Free replacement claims must be made in writing, along with a timely police or fire department report. Photos of the damaged safe must accompany the replacement claim.

GSP may, at its discretion, repair or replace the damaged or defective safe on location. If it is damaged to the extent that it cannot be opened by normal means, then GSP at their expense will have the safe opened by a skilled technician to retrieve the owner’s belongings. If the safe is to be replaced, a comparable, current production model will be shipped freight collect to the owner. This warranty does not cover any cost to remove or install the safe.

This warranty does not cover neglect, misuse or abuse. It also does not cover damaged caused by tampering with or altering of any part of the product. It also does not cover consumables, such as batteries for the electronic lock. The safe must not be
housed in an enclosed swimming pool area. The safe is to be located in an area which is climate controlled and is to be installed as instructed in the owner’s manual.

Certain exclusions to this warranty are: safes used in a commercial or industrial environment, water damage of any kind, paint finish, and loss or damage of personal property inside the safe. This warranty also does not apply to safes located outside the continental United States.

GSP provides this warranty in place of all other warranties and assurances, whether expressed or implied. GSP accepts no liability for incidental or consequential damage or loss by anyone as a result of using this safe.

e-Vaults
Winchester eVaults are made by Granite Security Products, Inc. (GSP) and come with a limited 1 year warranty against manufacturing defects in materials and workmanship, as well as damage incurred during a burglary attack.

This warranty applies to the original owner and warranty registration is required for service. If your eVault is determined to be defective during the warranty period, GSP may, at its discretion, repair or replace the defective eVault free of charge. GSP will pay for the shipping cost to and from the original owner.

This warranty also provides free replacement of your eVault if it is damaged in a burglary attack during the warranty period.

This warranty does not cover neglect, misuse or abuse. It also does not cover damage caused by tampering or altering the product in any way.

Certain exclusions to this warranty include the following; eVaults used in a commercial or industrial environment, water damage of any kind, and loss or damage of personal property stored inside your eVault.

GSP provides this warranty in place of all other warranties and assurances, whether express or implied. GSP accepts no liabilty for incidental or consequential damage or loss by anyone as a result of using this product.

Granite Security Products, Inc.
C/O Winchester Safes
4801 Esco Drive
Fort Worth, Texas 76140
Tel: 817-561-9095
Fax: 817-478-3056